The following list are the services available and offered by HuWaii. To have further explanation of each of the services please follow the link.


A- Pre-Sale Evaluation and Consultation:
Huawaii ensures all customers receive a high level of pre-sales assistance to ensure a “best fit” security solution is recommended at all times. Our engineers have a high level of understanding of security solutions and network integration.


B- Project Implementation:
Our retainer services allow us to work as an extension of your IT team bringing the expertise you need whilst keeping your headcount steady. We can provide you with the right skill sets, for just the right amount of time. We will also structure your engagement to best align within the confines of your budget.


C- After Sales Services:
C-1: Operation & Maintenance Support Service:
Operation & Maintenance Support Service of Huawaii is classified into various Service Level Agreements (SLAA) in line with different customers' needs. Standing behind high-quality service is our complete service equipment, high-quality and experienced technical team as well as complete support system conforming to strict ISO9001:2000 standard with flexibility of suiting the measure

C-2: Assessment & Optimisation Service
Assessment & Optimization Service is usually offered by a team of different roles. It involves face-to-face service offered to customers by ECCOM engineers; moreover, ECCOM owns a backing panel of technical experts in many fields with rich practical experience in CCIE and CISSP (many with double CCIE: R&S, Security, SP, etc.). Besides, the team also consists of many professionals such as service delivery manager and customer manager who shall play their due role and give full play to their talents.

C-3: Operation Outsourcing Service
Traditional IT support (maintenance) service is more or less responsive support service while Huawaii's operation outsourcing service turns responsive support service to a package service. Huawaii provides the customers with user-friendly and effective all-round service through voluntary monitoring and operation and maintenance management.

D- Training:
Huawaii provide accredited vendor qualification training courses at a number of locations throughout Hong Kong or on client site. This approach works for some however with varying skill sets within a team and different organisational business objectives, our bespoke training can often provide better ROI. We believe in empowering our client's to be confident and self-sufficient with the solutions we provide.